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How kbajee Handles Your Personal Data

When you open an account and deposit via bKash, Nagad, or Rocket, you share personal details with us — and this policy tells you exactly what we collect, why we collect it, and how you can control it.

Account data kept securebKash, Nagad, Rocket payment details protectedYour rights explained clearlyContact us to request changesBangladesh-focused data handling
kbajee How kbajee Handles Your Personal Data
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to access, correct, or remove the personal data we hold on your account, our support team is the right place to start. Whether your question is about a bKash payment record, a Nagad deposit log, or simply what information is tied to your profile, send us a message and we will respond with the relevant details or the steps to take.

Team online

Live Chat

Open the chat widget from your account dashboard. Our team handles data queries the same way they handle wallet and account questions — directly and without delays.

Email Support

Send your data access or deletion request to our support email address. Include your registered phone number so we can locate your account quickly.

Account Settings

Some data preferences — like communication settings and linked wallet details — can be reviewed directly inside your account settings page on mobile or desktop.

DATA SAFETY PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across the platform, which means data moving between your phone and our servers — including your bKash or Nagad deposit steps — is protected in transit. Account passwords are stored in hashed form; we never hold them in plain text. Login attempts are monitored, and if an unusual pattern appears on your account, we may prompt an OTP verification to your registered mobile number before allowing access.

SSL Encryption

Every connection to kbajee, including payment and account pages, runs over SSL. Data in transit between your device and our servers stays encrypted at all times.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your payment method — for example, whether you last used bKash or Rocket.

Data Retention

Account and payment records are kept for as long as your account is active and for any period required under applicable local law. You may request a review of your retention status.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion. Contact us through live chat or email to start that process.

Common Questions About Your Privacy on kbajee

We have pulled together the questions we hear most often about how personal data works on this platform. If your question is not here, our support team can help through live chat or email.

We collect your name, phone number, email address, and the wallet details — bKash, Nagad, or Rocket — you use to fund your account. Device and session data is also collected to keep your account secure.

We do not sell or share your payment details with third parties for marketing. Details are used only for transaction matching, fraud prevention, and any record-keeping required under local law.

Contact our support team via live chat or email with your registered phone number. We will locate your account and provide the relevant data or walk you through the next steps.

Yes. Send a deletion request through live chat or email. Some records may need to be retained for a period under applicable local law, but we will tell you clearly what applies to your account.

We use session cookies for login continuity and preference cookies to remember your last payment method. You can manage cookie settings through your browser, though some features may not work without session cookies.

Access to kbajee and related data processing depends on your local law and eligible regions. If your region is not supported, you should not create an account, and any existing data can be reviewed on request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.